Privacy Policy - WellBeing-Online

At Wellbeing-Online, your privacy is of utmost importance. This Privacy Policy explains how we collect, use, and protect your personal information when you use our online wellbeing platform. By accessing our platform, you agree to the terms outlined below.

Data Collection

We collect personal data to provide a better user experience and deliver customized wellness services. The types of information we collect include:

• Personal Information:

  Name, email address, phone number, and date of birth.

• Health Data:

  Information about your wellness goals, medical conditions (if applicable), and fitness preferences.

• Payment Information:

  Payment card details and transaction data.

• Usage Data:

  Data on how you interact with our platform, such as pages visited and services accessed.

Data Usage

The personal data we collect is used for the following purposes:

• Service Delivery:

  To provide personalized wellness services, including yoga sessions, medical consultations, and physiotherapy advice.

• Customer Support:

  To respond to queries and resolve issues efficiently.

• Platform Improvement:

  To enhance user experience by analyzing usage data and preferences.

• Marketing:

  To send promotional materials, offers, and updates (you can opt-out at any time).

• Compliance:

  To meet legal obligations or protect your rights and interests.

Data Protection

We are committed to safeguarding your personal information by implementing strong security measures, including:

• Encryption:

  All sensitive data, such as payment information, is encrypted to ensure safe transmission.

• Access Control:

  Only authorized personnel can access personal data, and this access is limited based on job requirements.

• Regular Audits:

  We regularly review our security policies and protocols to ensure the safety of your data.

• Data Anonymization:

  Health data used for analytical purposes is anonymized to protect your identity.

Third-Party Sharing

We do not sell or share your personal data with third parties, except:

• Service Providers:

  We may share data with trusted partners who assist in delivering services (e.g., payment processors).

• Legal Obligations:

  We may disclose personal data if required by law or to protect the safety of our users.

Your Rights

• Access:

  Request a copy of the personal data we hold about you.

• Update:

  Correct any inaccuracies in your personal data.

• Delete:

  Request the deletion of your personal data, subject to legal obligations.

• Withdraw Consent:

  Revoke your consent to receive marketing communications at any time.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant updates via email or platform notifications.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at [email protected].

By using our platform, you acknowledge that you have read and agree to this Privacy Policy.